Refund Policy
At TECH LLC, we’re committed to customer satisfaction and stand behind the quality of our tech repair services and products. Please read our refund policy carefully before making a purchase or requesting service.
Tech Repair Services
We offer a limited warranty on all repair services. Due to the nature of repairs, refunds are not provided once a service has been completed and the device has been returned to the customer. However, we do offer the following:
-
Service Warranty: If the same issue reoccurs within 60 days of the repair, we will re-evaluate the device and perform necessary corrections at no additional cost.
Products (New & Refurbished Tech)
If you are not fully satisfied with a product purchased from us, you may request a return or exchange under the following conditions:
-
Return Window: Returns are accepted within 30 days of the purchase date.
-
Condition: The product must be in its original condition, with all accessories, packaging, and proof of purchase.
-
Refund Method: Approved refunds will be processed to the original payment method within 5–10 business days.
Non-Refundable Items
-
Downloadable software or licenses
-
Personalized or special-order items
-
Repairs or services already completed
-
Devices showing signs of misuse, water damage, or third-party tampering
Return Process
To initiate a return or refund, please contact us at techbusinesscontacto@gmail.com or visit our store with your receipt or proof of purchase. Our team will guide you through the process.
Shipping Costs (if applicable)
Shipping fees are non-refundable unless the return is due to our error (e.g., wrong item sent, defective product).